Privacy Policy & Cookies

Who we are:

In this Privacy Policy references to 'we' and 'us' refer to Stationery Direct Ltd, Head Office, 6 Waterside Gardens, Shrewsbury, Shropshire, SY3 9AG.

Our commitment to privacy:

Your privacy is very important to us. To better protect your privacy we provide this Privacy Policy, explaining our online information practices and the choices you can make about the way your information is collected and used. By using our website you agree to the use of the data that we collect in accordance with this Privacy Policy.

The information we may collect:

This section applies to all information collected or submitted via our website. On some pages of our website you can purchase products, services and make requests, the types of personal information collected are:

· Your Name
· Company Name
· E-Mail Address
· Telephone Number
· Address

On some pages of our website you can submit information about other people. For example, if you order a product online and want it sent directly to a customer, you will need to submit the customer's details. In this circumstance, the types of personal information collected are:

· Recipient's Name
· Recipient's Company Name
· Recipient's Telephone Number
· Recipient's Address

Credit/Debit Card details:

On some pages of our website you can purchase products and services via Credit/Debit Card. Under no circumstances will we hold sensitive payment details such as your card number, expiry date or security code. All transactions are securely handled through our accredited payment bureau, Sage Pay. For more information on the security measures they have in place please refer to: Sage Pay

The way we use information:

We use the information you provide about yourself when placing an order only to complete that order, we do not share this information with outside parties except to the extent necessary to complete that order, in this instance please be rest assured that outside parties will not be allowed to use your personal information for their own purposes.

We use the information you provide about someone else when placing an order only to deliver the product. We do not share this information with outside parties except to the extent necessary to complete that order, in this instance please be rest assured that outside parties will not be allowed to use this information for their own purposes.

As a registered customer we may use your details to contact you about special offers and/or updates on our products and services, when registering an account with us you will be given the choice to opt in/out of this service and can change your mind at anytime by logging into the 'My Details' section of your account.

Our commitment to data security:

To prevent unauthorised access, maintain data accuracy and to ensure the correct use of information, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How you can access/amend your information:

You can access all your personally identifiable information that we collect online by logging into the 'My Details' section of your account, once logged in you can amend/update any of your details.

Your rights:

You may ask us to remove your personally identifiable information anytime by writing to us at our head office address (address at the top of the page) or by e-mailing us via our contact page. Please note that we may need to keep some personal information in order to process orders or to comply with customer service and/or after sale obligations.

Cookies:

We use a system of classifying the different types of Cookies which we use on our website, or which may be dropped by third parties through our website (such as google analytics). The classification was developed by the International Chamber of Commerce UK and explains more about which Cookies we use, why we use them and the functionality you will lose if you decide you don't want to have them on your device.

What is a Cookie?

Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that Cookie. Cookies are useful because they allow a website to recognise a user's device.

Persistent Cookies

These Cookies remain on a user's device for the period of time specified in the Cookie. They are activated each time the user visits the website that created that particular Cookie.

Session Cookies

These Cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session Cookies are created temporarily and once you close the browser all session Cookies are deleted.

Cookies used on our Website

A list of all the Cookies used on our website by category are set out below.

Strictly necessary Cookies

These Cookies enable services you have specifically asked for. For these types of Cookies that are strictly necessary, no consent is required. These Cookies are essential in order to enable you to navigate the website and use its features, such as accessing secure areas of the website or placing your order.

Performance Cookies

These Cookies collect anonymous information on the pages visited. By using the website, you agree that we can place these types of Cookies on your device. These Cookies collect information about how visitors use the website, for instance which pages visitors go to most often and how they arrived at these pages. These Cookies don't collect information that identifies a visitor, all information these Cookies collect is aggregated and therefore anonymous and is only used to improve how the website works.

Functionality Cookies

These Cookies remember choices you make to improve your experience. By using the website, you agree that we can place these types of Cookies on your device. These Cookies allow the website to remember choices you make (such as your user name) and provide enhanced, more personal features. These may also be used to provide services you have asked for such as being able to comment on our blog. The information these Cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Targeting or Advertising Cookies

These Cookies collect information about your browsing habits in order to make advertising relevant to you and your interests. These Cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with our permission, they remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising Cookies will be linked to site functionality provided by the other organisation.

Using browser settings to manage Cookies

Cookies do lots of different jobs such as allowing you to navigate between pages efficiently, remembering your preferences and generally improving the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

The help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new Cookies, how to have the browser notify you when you receive a new Cookie and how to disable Cookies altogether. You can also disable or delete similar data used by browser add-ons, such as Flash Cookies, by changing the add-on's settings or visiting the website of its manufacturer.

However, because Cookies allow you to take advantage of some of our website's essential features, we recommend you leave them turned on. For example, if you block or otherwise reject Cookies you will not be able to add items to your shopping basket, proceed to checkout, or use any of our products and services that require you to sign in. If you leave Cookies turned on, remember to sign off when you finish using a shared computer.

You can find more information about Cookies at allaboutcookies.org and youronlinechoices.eu.

Changes to our Privacy Policy and handling of Cookies:

Any changes to our Privacy Policy or handling of Cookies will be shown on this page and supersede any previous version. We will take reasonable steps to draw your attention to any changes, however, we suggest that you read this page each time you use our website to ensure that it still meets with your approval.




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